Do you allow pets?
- Absolutely! We just ask that you discourage their use of the furniture.
Is there a minimum rental period?
- We require a two night minimum stay.
What time is check-in / check-out?
- Check-in is 3:00pm and Check-out is 11:00am. Please let us know if you have special time requirements.
How much is the rental reservation deposit? - A 25% non-refundable rental deposit is required at the time of booking. The balance of rental fees and the $500 security deposit are due 14 days prior to arrival.
What is your cancellation policy? - Cancellations can be made up to 14 days before your arrival. Final balance is non-refundable if cancelled within 14 days of scheduled arrival. The $500 security deposit is refundable if reservation is cancelled.
What is included with our rental? - If staying at our property, WestWorld Scottsdale, or an RV park with hook ups, the trailer is plugged in to electric service. We have free WiFi at our property. We include a full set of bedding and bath linens, and can provide more if needed as an add-on. Our kitchen is stocked with all the essentials such as dishes, silverware, cookware, coffee pot, toaster and more. We even have a washer/dryer on board! (Depending on location, washer use will incur excess holding tank dump fees.) Guests have access to our outdoor dining area with smoker, gas grill and fire pit. Cleaning service after your stay is included, however in the event that the trailer is left with excessive pet hair, dirt, stains, etc. an excess cleaning fee will be charged.
How many people can sleep in the trailer? - 4 adults will sleep comfortably. The sofa pulls out to a full size bed, and the bedroom has a King size bed.
Can we choose a location to have the trailer delivered and set up? - Yes, we can do that. If you need to rent a trailer for temporary guest accommodations on your own property, we will handle the delivery and set-up of the trailer for you. Fees vary depending on distance.
Are there any additional fees I should expect? - Most amenities are included in our prices, however there may be a few additional items you need. We include one dump of the Gray/Black water holding tanks at the end of your stay. Extended visits may require an additional dump. In the event that the trailer is left with excessive pet hair, dirt, stains, etc. an excess fee will be charged. Please see our Bookings page for rental add-on prices.
Can the horses be ridden? - We do not offer horseback riding, but we do encourage you to interact with the animals and can provide treats for you to feed them.
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THE SCOTTSDALE PONY EXPRESS | vacation rental with a kick!